TY  - BOOK
AU  - Bounds,Gregory M.
TI  - Beyond total quality management: toward the emerging paradigm 
SN  - 9780070066786 (hbk.)
AV  - HD62.15 .B573 1994
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
N1  - Includes bibliographical references and indexes
ER  -