TY - BOOK AU - Bovée,Courtland L. AU - Thill,John V. TI - Business communication essentials SN - 9780132564809 (pbk.) AV - HF5718 .B783 2012 PY - 2012/// CY - Boston [Mass.], London PB - Pearson KW - Business communication KW - Textbooks KW - Business writing KW - Business presentations N1 - "International edition"--Cover; Previous ed.: c2010; Includes bibliographical references (p. 501-514) and index ER -