Goetsch, David L. <br/><br/>
Quality management for organizational excellence :  introduction to total quality / 
[written by] David L. Goetsch, Stanley Davis. 
 - 7th ed. 
 - Harlow :   Pearson Education Limited :  2014.  
 - ii, 468 p. ;  ill. ;  28 cm. 
<br/><br/><label>ISBN: </label>9781292022338 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .G46 2014