Quality and performance excellence : management, organization, and strategy / James R. Evans.
Material type: TextPublication details: Mason, OH : Thomson Business and Economics, c2008Edition: 5th edDescription: x, 502 p. : ill. ; 24 cmISBN: 9780324381320 (pbk.); 0324381328 (pbk.)Subject(s): Total quality managementLOC classification: HD62.15 | .D4 E93 2008Online resources: Table of contents onlyItem type | Current library | Call number | Status | Notes | Date due | Barcode |
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Book | AeU Knowledge Centre Open Shelf | HD62.15 .D4 E93 2008 (Browse shelf (Opens below)) | Available | ML B23 | 00000981 |
Rev. ed. of: Total quality : management, organization and strategy. 4th ed.
Includes bibliographical references and index.
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